Frequently Asked Questions

 

Do you have a showroom? 

Yes, we are located in Canning Vale W.A approx. 20 mins south of Perth CBD. 

 

 

What are your opening hours?

We are currently open Monday to Friday 7:30am until 4:00pm.

 

 

Do I need to make a booking to visit your showroom?

No, although Its recommended to make a booking should you wish to discuss in greater detail your plans, colours and or pricing with one of our designers. 

 

 

Does the price online include GST?

Yes, all prices online are inclusive of GST

 

 

Where are your cabinets made?

All our cabinets are made right here in Canning Vale, Western Australia.

 

 

Are your cabinets custom made? 

Yes, all cabinets are custom made - you select the cabinets and enter the sizes.

  

 

Are you cheaper than the hardware stores?

Maybe, we are custom made so although a cabinet price might appear to be slightly more expensive you end up saving by not having to cut down cabinets or buy filler panels everywhere. It’s a good idea to shop around and compare overall prices, remember the kitchen is where you spend most of your time (apart from in the bedroom sleeping) so why settle for imported modular kitchen? 

 

 

Does the cabinet price include hardware?

Yes, all assembly hardware is included. Hinges and drawers are also included in the price. At this stage we do not include any hardware for securing cabinets together or to the wall.

 

 

Are your doors and drawers soft closing? 

Yes, all our doors and drawers are drilled and supplied with soft closing, some bifold hinge systems are do not come in soft closing.

 

 

What brand hinges do you supply? 

All cabinets with doors are pre drilled and supplied with Blum Soft Closing Hinges. Blum is regarded as being the world leading in cabinet hardware.

 

 

What are your cabinets made off?

We only use Laminex 16mm HMR (high moisture resistant) particle board with a 1mm ABS edge to all fronts, our cabinet backs are also solid 16mm.

 

 

How are your cabinets put together?

All our cabinets are machined using a mortice and tenon method (tongue and groove) this takes approx. 30% longer to machine however the result is a cabinet that requires less fixings, is easier to put together and is the most durable. Most other flat packed companies will only use a butt-join, cams or dowels. We wrote our own software to machine our cabinets so we are the only company supplying a solid 9.50 +mm thick mortice and tenon groove.

 

Do you sell direct to the public?

Yes, our website is open for everyone to use however we do recommend a cabinet maker or carpenter to assist with your install.

 

 

I don’t want to DIY, can you come out?

No sorry, we do not attend any job sites, we're strictly a specialized manufacture and supplier. Should you wish someone to visit then we are more than happy to recommend a local cabinet maker, carpenter or builder who is familiar with our system.

 

 

Do you supply to cabinet makers or builders?

Yes, we proudly supply to a lot of cabinet makers, carpenters and builders all over Western Australia. It’s a highly completive market out there and price is very important that is why our business is helping lots of other businesses and trades.

 

 

Do you offer a Trade Discount?

Yes, we offer a trade discount for all valid ABN holders who are either cabinet makers, carpenters, builders, designers or handypersons.

 

 

How long have you been supplying flat packed cabinets?

We are the pioneers of custom made flat packed cabinets using an online ordering system. Our sister company Vinyl Tech Doors and Cabinet Systems Pty Ltd first launched an online ordering system in 2007 and currently represents approx. 50% of our work load.

 

 

Do you suppy Flat Packed Bathrooms, Laundries, Wardrobes or Office Cabinets? 

Yes, our cabinets can go in any room of the house, office or shop. 

 

 

Can you assemble my flat packs ? 

Yes, under each cabinet there is an option for Assembly, this is ideal for people who would like to save time and get the job done fast.

 

 

How much is Delivery?

$150 Including GST for all delivery addresses within a 1 hour radius of Perth CBD.

 

 

Do you deliver outside of the 1 hour radius of Perth CBD?

Yes of course, we can arrange delivery all around W.A, delivery outside our standard 1hr radius of Perth CBD is priced on application, please select the delivery option online and we will organize a price for the difference.   

 

 

I want to make a booking with one of your designers what should I do?

To get the most out of your consolation its recommended to fill in our “Getting Started eForm” www.ekitchens.com.au/about/order-forms

To book please visit here www.ekitchens.com.au/contact-us or call us (08) 9456 3108

 

 

Is your showroom open on Saturdays? 

Not at this stage however being a proud supplier of most Laminex products you can see samples and ideas at the Laminex Showroom 426 Scarborough Beach Rd, Osborne Park WA 

 

 

Do you have a warranty?

Yes, all our products are backed by a warranty, you can view our warranty here www.ekitchens.com.au/about/warranty