Frequently Asked Questions

 

Do you have a showroom? 

Yes, we are located in Canning Vale W.A approx. 20 mins south of Perth CBD.

We also have a showroom and colour selection centre at Home Base Subiaco open 7 days a week - Home Base Subiaco eKitchens

 

What are your opening hours?

We are currently open Monday to Friday 7:30am until 5:00pm.

We are also open Saturday 9am until 1pm. 

 

Do I need to make a booking to visit your showroom?

No, although Its recommended to make a booking should you wish to discuss in greater detail your plans, colours and or pricing with one of our designers. 

 

Does the price online include GST?

Yes, all prices online are inclusive of GST

 

Where are your cabinets made?

All our cabinets are made right here in Canning Vale, Western Australia.

 



Are your cabinets custom made? 

Yes, all cabinets are custom made - you select the cabinets and enter the sizes.

  

Are you cheaper than the hardware stores?

Maybe, we are custom made so although a cabinet price might appear to be slightly more expensive you end up saving by not having to cut down cabinets or buy filler panels everywhere. It’s a good idea to shop around and compare overall prices, remember the kitchen is where you spend most of your time (apart from in the bedroom sleeping) so why settle for an imported modular kitchen? 

 

Does the cabinet price include hardware?

Yes, all assembly hardware is included. Hinges and drawers (all soft closing) are also included in the price. 

 

Are your doors and drawers soft closing? 

Yes, all our doors and drawers are drilled and supplied with soft closing hardware, corner doors and cabinets with internal drawers come with Blum 155 degree hinges which are currently not soft closing.

 

What brand hinges do you supply? 

All cabinets with doors are pre drilled and supplied with Blum Soft Closing Hinges. Blum is regarded as being the world leaders in cabinet hardware.

 

What are your cabinets made off?

We only use Laminex 16mm HMR (high moisture resistant) particle board with a 1mm ABS edge to all fronts, our cabinet backs are also solid 16mm.

 

How are your cabinets put together?

All our cabinets are machined using a mortice and tenon method (tongue and groove) this takes approx. 30% longer to machine however the result is a cabinet that requires less fixings, is easier to put together and is the most durable. Most other flat packed companies will only use a butt-join, cams or dowels. We wrote our own software to machine our cabinets so we are the only company supplying a solid 9.50 +mm thick mortice and tenon groove.



Do you sell direct to the public?

Yes, our website is open for anyone to use however we can recommend a cabinet maker or carpenter to assist with your install.

 

I don’t want to DIY, can you come out?

No sorry, we do not attend any job sites, we're strictly a specialized manufacturer and supplier. Should you wish someone to visit then we are more than happy to recommend a local cabinet maker, carpenter or builder who is familiar with our system.

 

Do you supply to cabinet makers or builders?

Yes, we proudly supply to a lot of cabinet makers, carpenters and builders all over Western Australia. It’s a highly completive market out there and price is very important that is why our business is helping lots of other businesses and trades.

 

Do you offer a Trade Discount?

Yes, we offer a trade discount for all valid ABN holders who are either cabinet makers, carpenters, builders, designers or handypersons.

 

How long have you been supplying flat packed cabinets?

We are the pioneers of custom-made flat packed cabinets using an online ordering system with the first being launched back in 2007. 

 

Do you suppy Flat Packed Bathrooms, Laundries, Wardrobes or Office Cabinets? 

Yes, our cabinets can go in any room of the house, office or shop. 

 

Can you assemble my flat packs ? 

Yes, under each cabinet there is an option for Assembly, this is ideal for people who would like to save time and get the job done fast.

 

How much is Delivery?

$150 Including GST for all delivery addresses within a 1 hour radius of Perth CBD.

 

Do you deliver outside of the 1 hour radius of Perth CBD?

Yes of course, we can arrange delivery all around W.A, delivery outside our standard 1hr radius of Perth CBD is priced on application, please select the delivery option online and we will organize a price for the difference.   

 

I want to make a booking with one of your designers what should I do?

To get the most out of your consolation its recommended to fill in our “Getting Started eForm” www.ekitchens.com.au/about/order-forms

To book please visit here www.ekitchens.com.au/contact-us or call us (08) 9456 3108

 

Is your showroom open on Saturdays? 

Yes, finally our showroom is open on Saturdays from 9am until 1pm, if you would like a personal in depth design meeting then we recommend booking. 

You can also visit us at Home Base Subiaco on the weekends

 

Do you have a warranty?

Yes, all our products are backed by a warranty, you can view our warranty here www.ekitchens.com.au/about/warranty