Terms and Conditions

 

This website is governed by the following terms and conditions available for registered and non-registered users. Users if agreed to these terms and conditions are welcome to quote and/or order customized cabinets, doors, benchtops, appliances, accessories and other cabinetry components.

Ordering

1. All measurements are to be specified in (millimetres) mm.
2. All cabinet measurements are to be specified as external cabinet sizes, this means its excluding doors, adjustable feet and any voids or overhangs.
3. We are not liable for any incorrect product selection, colour choice and/or product sizing error(s).
4. If you decide to meet with one of our assistants and would like help with ordering we will require you to check all your product selections, colour choices and dimensions as we will not be liable for any errors or omissions.
5. When we are processing your order, we may or may not check for potential error(s) or omissions however if we do find a potential error(s) or omission then we will contact you via email or phone. If we require further information or clarification, we will need you to put this in writing via email orders@ekitchens.com.au.
6. If you need to make a change to an existing order and you have already made payment we advise you to call us immediately on (08) 9456 3108, we cannot guarantee that we can apply these changes and fees may apply.
7. We reserve the right to accept or decline any order(s), if we decline an order(s) and a deposit has been made we will issue a refund as soon as possible.

Pricing

1. All prices shown online is in Australian Dollars and inclusive of GST.
2. This website’s pricing is based on our standard range of shop materials, finishes and hardware types. Any changes away from our standard range may affect the price up or down.
3. Pricing is fixed at the time of order placement and online prices are subject to change without notice.
4. Small orders may attract a "Minimum Board" or "Minimum 1sqm Paint" Fee ($165 Including GST). These fees will not apply if we already carry stock, you are welcome to contact us to check stock availability.      

Payments/Deposit

1. Due to eKitchens® being custom made all orders require a 50% deposit.
2. If you are a trade customer and you have dealt with us in the past you may be eligible to open up an account, please call us on (08) 9456 3108 or email sales@ekitchens.com.au.
3. Payments made via credit card will incur a 1% fee. 

Cancelations/Refunds

1. Due to us being custom made we do not offer any refunds on any products that have already been manufactured.
2. If you would like to cancel an order and it has not yet been manufactured there may be fees and charges applied depending on the status of your order, any cancelations are to be emailed to orders@ekitchens.com.au
3. Refunds do apply on appliances and accessories however a restocking fee of between 20% - 30% will apply, depending on the supplier.

Delivery

1. All deliveries are to ground level unless specified prior delivery, extra delivery fees will apply to properties that have stairs, elevators or special access requirements.
2. If we have arranged a delivery with you for a specific day and time and we are unable to leave your order at the specified address we will bring your order back to our factory and rearrange another day/time, this may incur another delivery fee.

Ownership

1. Ownership/Title in the goods shall not pass to you (the customer) until all goods have been supplied and paid for in full. General
1. eKitchens® a Registered trademark.
2. eKitchens® is owned and operated by Vinyl Tech Cabinet Systems Pty Ltd
3. All images and descriptions are for demonstration purposes only, we do not warrant the accuracy or completeness of any information you derive from the website. We exclude liability for any loss or damage arising from any errors or omissions in this website or your use of this website.
4. All images and content are subject to copywrite.
5. This website may contain links to other websites and/or downloadable material, we do not guarantee the accuracy or completeness of this material, this includes any material downloadable from this website.
6. We reserve the right to change these terms and conditions without notice.
7. We may use cookies to gather data in relation to this website and you consent to us doing so (you can disable cookies in your web browser)